1.1 This policy contains details of the delivery methods, periods and charges that apply to orders for our products made through www.hairandfashionuk.com.
1.2 This policy is a legally binding document, and forms part of the contract of sale between you and www.hairandfashionuk.com made under our terms and conditions of sale. This policy does not create legally enforceable rights and obligations; it merely indicates our usual practice in relation to the delivery of products.
2. Free delivery
2.1 We offer free Royal Mail Signed For delivery to all mainland UK addresses on all orders over GBP 150 (including VAT).
2.2 All other orders will be subject to delivery charges as detailed in Section 5.
3. Geographical limitations
3.1 We will usually be able to deliver to the following countries and territories: England, Scotland, Wales and Northern Ireland and all countries within the EU.
4. Delivery methods and periods
4.1 The methods that we use to deliver our products, and the time periods within which delivery is usually completed, are as follows:
(a) if [your delivery address is outside of the United Kingdom, you will be able to select Royal Mail International Tracked and Signed, and the typical period for delivery of products by this method is 3 – 5 working days for the UK and 5-7 days for the EU;
4.2 If you place your order before 3pm on a working day, these time periods run from the close of business on that day; if you place your order after 3pm on a working day, or on a non-working day, these time periods run from the close of business on the next following working day.
4.3 The delivery periods set out in this Section 4 are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period.
4.4 We may conduct fraud screening checks before dispatching the product, and these checks may delay your delivery. If the delivery is likely to be delayed as a result of fraud screening checks, we will notify you.
5. Delivery charges
5.1 Delivery charges will be calculated by our website and automatically applied to your order during the checkout process, or alternatively quoted by us.
5.2 Applicable delivery charges will depend upon the delivery method you select (EU countries outside UK), the location of the delivery address, and the size and weight of the products in your order.
5.3 Our delivery charges are as follows:
(a) in respect of Royal Mail international Tracked and Signed, delivery charges will be as follows:- GBP 8.60 UP TO 250g; GBP 10.05 UP TO 500g; GBP 11.00 UP TO 750g; and
(b) in respect of DHL, delivery charges will be as follows:- GBP 26.95 UP TO 500g; GBP 34.95 UP TO 1.5kg
6. Delivery tracking
6.1 Delivery tracking is available in respect of all orders for our products.
6.2 To track your delivery, enter your order number or tracking number which is provided in your order confirmation email into our delivery service provider’s website here:
7. Receipt and signature
7.1 All deliveries must be received in person at the delivery address, and a signature must be provided.